Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@bloomingblends.co.uk. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@bloomingblends.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bloomingblends.co.uk.
🔁 Returns & Refunds within the UK 🇬🇧
We hope you love your products, but if for any reason you’d like to return something, please email us at hello@bloomingblends.store within 14 days of delivery.
Returns must be:
- Unused and in their original condition
- Sealed (where applicable)
- Returned within 14 days of notifying us
Once received and checked, we’ll process your refund (excluding original delivery costs) within 5 working days.
Return postage is the responsibility of the customer, unless your item is faulty or we’ve made an error.
If your product arrives damaged or incorrect, please contact us as soon as possible with photos so we can resolve it quickly.
We’re always happy to help — just reach out with any questions.
🔁 Returns & Refunds from Ireland 🇮🇪
If you’d like to return your order, please email us at hello@bloomingblends.store within 14 days of receiving your items and we’ll guide you through the return process.
To help your parcel return smoothly to the UK, please ensure it is clearly marked as:
“Returned Goods – No Commercial Value”
We also recommend including your original order number inside the parcel and on any customs forms.
Please note:
- Return postage is the responsibility of the customer unless the item was faulty or incorrect.
- Original shipping costs are non-refundable unless the return is due to an error on our part.
- Returned items must be unopened, unused, and in their original condition.
Once your return has been received and checked, we’ll process your refund within 5 working days.
Any questions? We’re always happy to help.
🔁 Returns & Refunds from the EU 🇪🇺
If you’d like to return your order, please contact us at hello@bloomingblends.store within 14 days of delivery. We’ll provide clear return instructions to make the process smooth.
To avoid delays or additional charges when the parcel re-enters the UK, please ensure your package is clearly marked:
“Returned Goods – No Commercial Value”
We recommend using a tracked service and keeping your proof of postage.
Please note:
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
- We are unable to refund any original shipping charges unless the item was sent in error.
- Items must be returned in their original condition, unused, and sealed (where applicable).
If you have any questions, please don’t hesitate to get in touch — we’re always happy to help.
🔁 Returns & Refunds from the USA 🇺🇸
If for any reason you’d like to return your order, please email us at hello@bloomingblends.store within 14 days of receiving your item, and we’ll guide you through the process.
To help avoid customs delays or additional charges when the parcel returns to the UK, please ensure the package is clearly marked as:
“Returned Goods – No Commercial Value”
We also suggest including your original order number inside the parcel and on the customs declaration form (usually CN22 or CN23).
Please note:
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
- We’re unable to refund original shipping costs unless the return is due to our error.
- Returned items must be unopened, unused, and in their original condition.
Once we receive and check your return, your refund will be processed within 5 working days.
We’re always here to help — please reach out with any questions about shipping or returns.